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Privacy Policy

This is a courtesy translation. The Spanish version prevails in case of discrepancy.

Last updated: 4 July 2026

At ASCEN we respect the privacy of our users and process their personal data responsibly, transparently and in accordance with applicable regulations.

This Privacy Policy explains what personal data may be collected through ascenpartners.com, the purposes for which it is used, how long it is kept and what rights may be exercised.

01

Data controller

Controller
Eduard Ros Rodríguez
Trade name
ASCEN
Address
Carrer Molí 15, 08310 Argentona, Barcelona, Spain
Email
hola@ascenpartners.com
Website
ascenpartners.com
02

Personal data processed

ASCEN may process the following categories of data:

  • first and last name;
  • company;
  • position or professional role;
  • email address;
  • telephone number;
  • website;
  • industry;
  • approximate number of employees;
  • annual revenue range;
  • information on how ASCEN was discovered;
  • the company's current challenges;
  • business objectives for the next 6–12 months;
  • content of inquiries, messages and communications;
  • consent to receive commercial communications;
  • basic technical data, such as date and time, IP address where available, browser, device, referring URL, UTM parameters and technical logs necessary for security and traceability.

No special categories of personal data will be intentionally requested.

03

Source of the data

Data will mainly come from:

  • website forms;
  • email communications;
  • meetings, calls or professional contacts;
  • information voluntarily provided by the data subject;
  • publicly available professional sources, where necessary to prepare or manage a professional relationship;
  • technical tools used for security, analytics or measurement, always subject to the applicable cookie settings and consent.
04

Purposes of processing

Data may be used for the following purposes:

4.1. Handling inquiries and requests

Responding to questions, requests for information, contacts or messages received through the website or by email.

4.2. Assessing a possible fit with ASCEN

Evaluating the company's general situation, needs, challenges, objectives, characteristics and possible fit with an ASCEN diagnosis, programme or service.

4.3. Managing pre-contractual and commercial relationships

Preparing meetings, proposals, quotes, diagnoses, documentation, follow-ups and communications related to a possible engagement.

4.4. Managing clients and services

Where a contractual relationship exists, managing the service, communications, documentation, follow-up, billing, legal obligations and professional relationship.

4.5. Sending commercial communications

Sending news, content, events, training, services, invitations, corporate information and commercial communications related to ASCEN.

This purpose will only be activated where valid consent exists or another applicable legal basis applies.

4.6. Improving the website and services

Analysing website usage, traffic sources, forms, campaigns and aggregate behaviour to improve the experience, content, acquisition and services.

Non-essential analytics processing will remain subject to cookie consent where applicable.

4.7. Security, abuse prevention and traceability

Protecting forms and systems, preventing spam, fraud, abusive use, unauthorised access and retaining technical evidence of consents and requests received.
05

Legal bases for processing

The legal bases will be:

  • the application of pre-contractual measures requested by the data subject, to handle inquiries and assess possible services;
  • the performance of a contract, where a professional relationship exists;
  • compliance with legal obligations;
  • consent, for commercial communications, non-essential analytics or other purposes that require it;
  • legitimate interest, where applicable, for security, fraud prevention, basic administrative management and reasonable improvement of services, always after weighing the rights of the individuals affected.
06

Commercial communications

ASCEN may only send commercial communications when:

  • the person has requested them;
  • the person has given valid consent;
  • or another legal basis expressly permitted by applicable regulations applies.

Subscribing to communications is voluntary and will not condition the submission of the form or the handling of the request.

The person may withdraw their consent at any time:

Withdrawal of consent will not affect processing carried out previously on a lawful basis.

07

Retention periods

Data will be retained for the following indicative periods:

  • inquiries and requests with no further relationship: for the time necessary to respond and carry out reasonable follow-up, with an indicative maximum of 12 months from the last interaction, unless justified otherwise;
  • potential clients and commercial opportunities: for as long as a negotiation, follow-up or reasonable interest exists, and subsequently for the periods necessary to address liabilities;
  • clients: for the duration of the contractual relationship and subsequently for the applicable legal, tax, accounting or liability periods;
  • commercial communications: until the person withdraws consent or unsubscribes;
  • evidence of consent: for as long as it may be necessary to prove its collection and for the applicable liability periods;
  • technical and security logs: for the period necessary to protect systems, investigate incidents and comply with obligations.

When data is no longer necessary, it must be deleted or blocked in accordance with applicable regulations.

08

Recipients and providers

Data will not be sold to third parties.

It may be accessed by providers that act on behalf of ASCEN and are necessary to operate the website and services, such as:

  • web hosting and development;
  • database;
  • email;
  • forms;
  • analytics;
  • CRM;
  • storage;
  • automation;
  • technical support;
  • professional advice;
  • productivity tools.

Currently, the providers effectively integrated into the project include:

  • Lovable, as the development and publishing environment for the website;
  • the cloud infrastructure associated with the project;
  • Microsoft 365, for email and productivity;
  • the transactional email provider used for internal form notifications.

Other tools commonly mentioned in similar projects (such as Google Analytics, Google Search Console or Looker Studio) will only be used once they are actually installed and, where applicable, after obtaining the required consent.

Providers must process data following ASCEN's instructions and in accordance with applicable agreements.

09

International transfers

Some technology providers may process data from countries outside the European Economic Area.

Where international transfers take place, appropriate safeguards must be applied, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.

10

Rights of data subjects

Individuals may exercise the rights of:

  • access;
  • rectification;
  • erasure;
  • objection;
  • restriction of processing;
  • portability;
  • withdrawal of consent;
  • and any other right recognised by applicable regulations.

To exercise them, they may write to:

hola@ascenpartners.com

The request must allow the person to be identified and the right exercised to be specified. Additional documentation will only be requested when necessary to verify identity.

They may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing does not comply with applicable regulations.

11

Automated decisions and profiling

ASCEN will not make decisions based solely on automated processing that produce legal effects or significantly affect individuals without human intervention.

The information provided may be used to carry out a preliminary classification or assessment of a possible business fit with ASCEN, but any relevant commercial or professional decision will be reviewed by a person.

12

Security

ASCEN will apply reasonable technical and organisational measures to protect data against loss, unauthorised access, alteration, disclosure or destruction.

However, no system can guarantee absolute security.

13

Data of third parties

Anyone providing data on other individuals must have sufficient authorisation and must have informed them of the processing.

Confidential, especially sensitive or unnecessary data must not be included in the forms.

14

Minors

The website and ASCEN's services are aimed at professionals, companies and adults.

There is no intention to deliberately collect information from minors.

15

Changes to the Privacy Policy

The policy may be updated due to legal, technical, operational or service-related changes.

The applicable version will be the one published at any given time, indicating its update date.

16

Contact

For any privacy-related query:

hola@ascenpartners.com